Kindly note that once the courier scans your package, it is no longer our responsibility if the package is delayed, lost or stolen. In the rare event that this occurs, you must contact the courier directly first. Actual shipping times may also vary and are determined by the courier at the time of shipment. Unfortunately, we do not have any additional information about your tracking as we see the same information on our end as you do. Should you have any questions about the delivery status or whereabouts of your package, please contact the courier directly.
Any applicable taxes and duties are the responsibility of the recipient as they are not applied in the checkout total. These fees will be determined by the customs agency of the destination country. Unfortunately, we have no control over this and are not responsible for any additional fees after checkout.